Abu Dhabi Ambulance Contact Number (998): What to Do in a Medical Emergency

Medical emergencies can occur without warning, and knowing the correct ambulance contact number in Abu Dhabi can be life-saving. Whether you are a resident, tourist, or professional working in the capital, Abu Dhabi’s emergency medical services are designed to deliver fast and highly coordinated care. This guide explains how to contact Abu Dhabi ambulance services, what happens after you call, available ambulance options, and essential emergency contacts.

What Is the Ambulance Emergency Number in Abu Dhabi?

The ambulance emergency number in Abu Dhabi is 998. Call 998 immediately for any medical emergency anywhere in Abu Dhabi or across the UAE.

Emergency ambulance services in Abu Dhabi are operated by the Abu Dhabi Emergency Medical Services (AD EMS), which functions under the emirate’s healthcare and emergency response system.

Ambulances are GPS-enabled, centrally dispatched, and staffed with trained paramedics capable of providing advanced pre-hospital medical care.

How Do I Call an Ambulance in Abu Dhabi?

1. Dial 998 immediately from any mobile or landline.
2. Remain calm and speak clearly with the dispatcher (Arabic and English are supported).
3. Provide accurate details:
   • Your exact location (building name, street, landmark, or GPS reference)
   • The nature of the medical emergency
   • Number of people involved
   • Your contact number
4. Follow all instructions given by the dispatcher, including first-aid guidance.
5. Stay in a visible and accessible location until the ambulance arrives.

Quick answer: Call 998, explain the emergency, clearly share your location, and follow the dispatcher’s instructions until medical help arrives.

Estijaba and Non-Emergency Medical Services in Abu Dhabi

Abu Dhabi also operates a public health response system known as Estijaba, which supports non-emergency medical coordination, public health services, and patient guidance.

• Estijaba Hotline: 800 1717

For non-life-threatening situations such as medical advice, public health inquiries, or scheduled medical assistance, Estijaba provides guidance without using emergency ambulance lines.

Types of Ambulance Services Available in Abu Dhabi

• Emergency Ambulance: For critical and life-threatening medical conditions.
• Advanced Life Support (ALS): Ambulances equipped with ICU-grade medical equipment.
• Basic Life Support (BLS): For stable patients requiring monitored transport.
• Pediatric and Neonatal Ambulance: Specialized transport for infants and children.
• Air Ambulance: Helicopter services for severe trauma or remote locations.
• Event Medical Coverage: Ambulance teams for large-scale events and gatherings.

Who Should Save Abu Dhabi Ambulance Contact Numbers?

• Residents of Abu Dhabi and Al Ain
• Tourists and business visitors
• Families with children or elderly members
• Drivers and daily commuters
• Individuals with chronic medical conditions

Alternative Emergency Numbers in Abu Dhabi

Emergency Service	Contact Number
Ambulance Services	998
Abu Dhabi Police	999
Fire & Rescue (Civil Defense)	997
Estijaba Public Health Hotline	800 1717

Major Hospitals with Emergency Departments in Abu Dhabi

Government Hospitals

• Sheikh Khalifa Medical City (SKMC) – Major trauma and emergency care center
• Tawam Hospital (Al Ain) – Advanced emergency and oncology services

Private Hospitals with Emergency Care

• Cleveland Clinic Abu Dhabi
• NMC Royal Hospital
• Burjeel Hospital Abu Dhabi

Ambulance crews transport patients to the nearest suitable hospital based on medical urgency and required specialty care.

Emergency Apps and Digital Services

Abu Dhabi supports emergency coordination through digital health platforms, including Estijaba-related services, enabling faster communication, guidance, and location sharing when required.

Important Emergency Tips for Residents and Visitors

• Save emergency numbers on your phone in advance
• Do not attempt to transport critically ill patients yourself
• Use clear landmarks or GPS references when sharing your location
• Basic first aid and CPR knowledge can be lifesaving
• Visitors should keep hotel or accommodation details easily accessible

Frequently Asked Questions (FAQs)

Is ambulance service free in Abu Dhabi?

Yes. Emergency ambulance services accessed through 998 are generally provided free of charge. Non-emergency services may involve fees depending on the provider.

Can tourists call an ambulance in Abu Dhabi?

Yes. Ambulance services in Abu Dhabi are available to residents and visitors without restriction.

Can I choose the hospital during an emergency?

In emergencies, patients are transported to the nearest appropriate hospital to ensure the fastest medical response.

Does Abu Dhabi provide air ambulance services?

Yes. Air ambulance services are available for critical cases and specialized transfers when required.

Conclusion

Abu Dhabi’s ambulance services operate under strict medical protocols and internationally recognized emergency care standards. By remembering the emergency number 998 and understanding how the system works, residents and visitors can act quickly and confidently during medical emergencies. Staying informed and prepared ensures better safety for everyone.