Assistant Guest Relation Manager
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| Company Name | TALENTMATE |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Join a hotel that is a member of the Accor network as an Assistant Guest Relation Manager. Assist in managing guest inquiries and ensure high service standards. Opportunities for development and advancement are available in this Heartist® role.
Company Overview
TALENTMATE is a platform designed to connect job seekers and employers. It aims to simplify the process of searching, interviewing, and hiring by bringing together requisites under one roof. The company focuses on providing a helping hand to professionals looking for job opportunities or potential employers.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 5 Year+
Key Responsibilities
- Assist in managing guest inquiries, requests, and complaints.
- Support the Front desk team in coordinating guest services.
- Oversee check-in and check-out processes.
- Collaborate with other departments to fulfill guest needs.
- Train and mentor guest relations staff.
- Participate in special events and VIP guest arrangements.
Requirements
- Diploma or degree in vocational hospitality.
- 5 – 7 years experience in 4–5-star Hotel.
- Knowledge of hotel rate codes, packages, and discounts.
- Previous experience in Front Office or Guest Services.
- Good communication skills.
Benefits
- Opportunities for development and advancement within the Accor network.
- Chance to work in a hotel environment focused on responsible hospitality.
- Experience in a Mid-Level role.
- Exposure to the Management industry/sector.
- Opportunity to be a Heartist®, guiding with your heart.
- Work in Dubai, United Arab Emirates.