Assistant Manager Client Services
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| Company Name | Meydan Free Zone |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 4 Year+ |
Job Overview
Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services. As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic Assistant Manager – Client Servicing who will support the Acting Head, Client Servicing in overseeing daily operational activities. This role focuses on driving operational efficiency, ensuring regulatory compliance, improving service delivery, and building team capability through structured training and performance monitoring. The ideal candidate is an Arabic speaker with a proven track record of optimizing processes through data-driven reporting and continuous improvement.
Company Overview
Meydan Free Zone, located in Dubai, United Arab Emirates, is a hub for entrepreneurs and startups, providing essential support services to help them thrive in the heart of Dubai.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s degree required
- Experience: 4-6 years
Key Responsibilities
- Support end-to-end operations for business licensing and UAE residence visa processing (GDRFA).
- Monitor daily workloads, case progress, SLAs, and turnaround times; proactively identify and resolve bottlenecks.
- Lead and support continuous improvement initiatives using Six Sigma/Lean methodologies.
- Prepare accurate and timely operational reports (daily/weekly/monthly).
- Design and deliver structured onboarding and refresher training programs for operations staff.
Requirements
- Bachelor’s degree in education-related field or Business Administration, or relevant experience.
- 4–6 years of experience in operations management or process improvement.
- Demonstrated track record of driving operational efficiency, process optimization, and measurable performance improvements.
- Experience in reporting, data analysis, and performance management.
- Six Sigma certification (Green Belt or higher preferred).
Benefits
- Opportunities to work in a dynamic and innovative environment.
- Opportunity to contribute to a world-class hub for entrepreneurship and innovation.
- Be part of an exciting growth plan within a supportive team.
- The chance to make a real difference in the success of startups.
- A supportive and collaborative working environment.