Atención a Clientes

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    Company NameOXXO
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationMexico
    QualificationsNone / No Formal Education
    Experience1 Year+

    Job Overview

    We are looking for a Customer Service Representative to join the OXXO team in Mexico. This role involves providing excellent customer support and resolving inquiries efficiently.

    Company Overview

    OXXO is a large chain of convenience stores across Mexico, providing a variety of products and services to its customers. The company is known for its accessibility and customer-focused approach.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None
    • Experience: 1 Year+

    Key Responsibilities

    • Respond to customer inquiries via phone, email, and chat.
    • Resolve customer complaints and issues promptly.
    • Provide information about products and services.
    • Maintain accurate customer records.
    • Escalate complex issues to appropriate departments.

    Requirements

    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment.
    • Strong problem-solving skills.
    • Basic computer skills.
    • High school diploma or equivalent.

    Benefits

    • Competitive salary and benefits package.
    • Opportunities for professional development.
    • Friendly and supportive work environment.
    • Employee discounts.

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