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| Company Name | OXXO |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Mexico |
| Qualifications | None / No Formal Education |
| Experience | 1 Year+ |
Job Overview
We are looking for a Customer Service Representative to join the OXXO team in Mexico. This role involves providing excellent customer support and resolving inquiries efficiently.
Company Overview
OXXO is a large chain of convenience stores across Mexico, providing a variety of products and services to its customers. The company is known for its accessibility and customer-focused approach.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 1 Year+
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues promptly.
- Provide information about products and services.
- Maintain accurate customer records.
- Escalate complex issues to appropriate departments.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Basic computer skills.
- High school diploma or equivalent.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development.
- Friendly and supportive work environment.
- Employee discounts.
