Azure Cloud Support Engineer
Apply to Job Here
| Company Name | ALSO Group |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Latvia |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
ALSO Group is seeking an Azure Cloud Support Engineer in Latvia. This role involves providing essential technical support for Azure cloud environments, ensuring smooth operations and delivering high-quality service for clients. You will be instrumental in troubleshooting issues and maintaining system stability.
Company Overview
ALSO Group, headquartered in Emmen, Switzerland, is Europe’s largest technology provider for the ICT industry, active in 31 European countries and globally via PaaS partners. With a potential of over 135,000 resellers, ALSO offers hardware, software, and IT services from more than 800 vendors across over 1,570 product categories. Embracing a circular economy approach, the company provides comprehensive services from provision to remanufacturing. Its business spans Supply, Solutions, and Service, focusing on transactional provisioning, custom IT solutions, and subscription-based cloud offerings including IoT, cybersecurity, virtualization, and AI platforms. The Droege Group is its main shareholder.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide technical support and troubleshooting for Azure cloud infrastructure and services.
- Assist customers with Azure-related inquiries and resolve technical issues efficiently.
- Monitor Azure environments for performance, availability, and security.
- Collaborate with internal teams to escalate and resolve complex problems.
- Document solutions, procedures, and best practices for knowledge sharing.
- Contribute to improving customer satisfaction and service delivery.
Requirements
- Understanding of Microsoft Azure cloud platform and its core services.
- Strong problem-solving and analytical skills.
- Excellent communication skills, both verbal and written.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with IT support processes and ticketing systems.
- Commitment to continuous learning and professional development.
Benefits
- Opportunity to work with leading-edge Azure cloud technologies.
- Professional growth and career advancement within a large international company.
- Collaborative and supportive work environment.
- Access to training and certification programs.
- Competitive salary and benefits package.
- Be part of a company committed to sustainable practices.