Bell Attendant

Job Overview

TALENTMATE is seeking a Bell Attendant to ensure the efficient handling of guest luggage, vehicle parking, and guest requests. This role involves maintaining the safety and security of guest luggage and providing excellent customer service.

Company Overview

TALENTMATE is a platform designed to connect job seekers and employers, providing a comprehensive suite of services for recruitment and career advancement. They aim to simplify the job search and hiring processes for professionals.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 1 Year+

Key Responsibilities

• Promptly and efficiently handle guest luggage on arrival, during stay, and departure.
• Ensure the safety and security of guest luggage, including proper tagging.
• Park guest vehicles in designated hotel parking areas.
• Resolve guest complaints and requests, coordinating with relevant departments for follow-up.
• Escort guests to their rooms, explaining hotel and room facilities.
• Maintain accurate records and documentation as per operational requirements.

Requirements

• University Degree in any field.
• Minimum 1 year in a similar role in a 4 or 5 star hotel.
• Preferably Turkish speaker.
• Excellent communication and interpersonal skills.
• Ability to handle guest complaints and requests effectively.

Benefits

• Employee benefit card offering discounted rates at Accor worldwide.
• Learning programs through Accor Academies.
• Opportunities for talent development and growth within the property and across the world.
• Ability to make a difference through Corporate Social Responsibility activities, like Planet 21.
• Work in a collaborative and supportive environment.