Berlin Entry Level Customer Success

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Company NameTangent
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive (full time salary + commission)
LocationBerlin, Germany
QualificationsNone / No Formal Education
ExperienceNo Experience / Fresh

Job Overview

Tangent is seeking an Entry Level Customer Success professional to join their team in Berlin, Germany. This role is ideal for individuals looking to start a career in tech, focusing on making professional connections and job referrals accessible to everyone.

Company Overview

Tangent is an innovative online platform dedicated to democratizing access to tech careers. They connect aspiring GTM (Go-To-Market) stars from low socioeconomic backgrounds with top industry employees, providing mentorship, network building, and job referrals. Tangent is committed to making a meaningful impact by breaking down barriers in the tech industry.

Quick Details

  • Salary Range: Market Competitive (full time salary + commission)
  • Job Type: Full-time
  • Qualifications: None / Open to all applicants
  • Experience: No Experience / Fresh

Key Responsibilities

  • Engage with aspiring tech professionals to understand their needs.
  • Support users in navigating the Tangent platform effectively.
  • Collaborate with mentors to facilitate successful connections.
  • Provide excellent service to ensure a positive user experience.
  • Assist in identifying opportunities to improve user success and engagement.
  • Contribute to a welcoming and inclusive community on the platform.

Requirements

  • A strong desire to kickstart a career in Customer Success or the tech industry.
  • Excellent verbal and written communication skills.
  • Proactive and eager to learn new technologies and processes.
  • Ability to work independently and as part of a collaborative team.
  • Commitment to Tangent’s mission of fostering diverse talent.
  • Eligibility to work in Berlin, Germany.

Benefits

  • Opportunity to launch an entry-level career in a dynamic tech environment.
  • Be part of a company actively making a social impact in the tech world.
  • Gain hands-on experience in Customer Success within a supportive team.
  • Exposure to a wide network of tech professionals and mentors.
  • Contribute to a platform that promotes equality and accessibility in careers.
  • Work in a collaborative and forward-thinking company culture.

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