Boutique Manager

Job Overview

A. Lange & Söhne is seeking a highly motivated and experienced Boutique Manager to oversee its luxury retail operations in Dubai, United Arab Emirates. This role is crucial for driving sales, ensuring impeccable customer service, and upholding the prestigious image of the brand.

Company Overview

When Dresden watchmaker Ferdinand Adolph Lange established his manufactory in 1845, he laid the cornerstone of Saxony’s precision watchmaking industry. After a glorious comeback in the 1990s, led by Walter Lange, our meticulously handcrafted timepieces remain highly coveted among collectors. You only feel what makes a Lange watch so exceptional when you hold it in your hands. This is what unites us among ourselves, and with the many watch enthusiasts who remain loyal to the A. Lange & Söhne name. Our commitment to young people is rooted deeply in the tradition of A. Lange & Söhne. The Lange Watchmaking School, established in 1997, provides training in horology and craftsmanship for aspiring watchmakers. After completing the three-year apprenticeship, they can work at the Lange workshops and are considered among the most talented individuals within the watchmaking industry. We employ staff from almost 22 global locations and are committed to diversity and equal opportunities, offering opportunities within the areas of watchmaking, product development, tool making, sales, marketing, purchasing, finance and human resources.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Oversee the daily operations of the boutique, ensuring exceptional standards in sales, service, and presentation.
• Drive the achievement of sales targets and key performance indicators through effective strategies and team motivation.
• Lead, mentor, and develop a high-performing retail team, fostering a culture of excellence and luxury client engagement.
• Manage inventory, visual merchandising, and maintain strict adherence to A. Lange & Söhne brand guidelines.
• Cultivate and maintain strong relationships with VIP clients, ensuring personalized experiences and building loyalty.
• Act as a brand ambassador, demonstrating deep knowledge of the timepieces, brand history, and watchmaking heritage.

Requirements

• Proven experience in luxury retail management, ideally within high-end watches or jewelry.
• Strong leadership and team management skills, with a track record of inspiring and developing staff.
• Exceptional customer service orientation and interpersonal communication abilities.
• In-depth understanding of luxury market dynamics, client relationship management, and sales techniques.
• Proficiency in retail operations, including inventory control, visual merchandising, and point-of-sale systems.
• Fluency in English is essential; Arabic language skills are highly advantageous.

Benefits

• Opportunity to work with a globally recognized and prestigious luxury watch brand.
• Competitive remuneration package with performance-based incentives.
• Comprehensive health and wellness benefits.
• Extensive professional development and career growth opportunities within a global company.
• Engaging and supportive work environment committed to diversity and equal opportunities.
• Exclusive access to brand training, product launches, and company events.