Call Center Agent

Job Overview

We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division. This role is ideal for someone with excellent communication skills, a persuasive approach, and a target-driven mindset. If you enjoy connecting with people and thrive in a fast-paced environment, we’d love to hear from you.

Company Overview

TALENTMATE is a platform designed to connect job seekers and employers, providing resources and support for both. They aim to simplify the searching, interviewing, and hiring processes, offering a helping hand to professionals seeking their next job opportunity or potential employers.

Quick Details

• Salary Range: AED 3,500/month + Incentive
• Job Type: Full-time
• Qualifications: None
• Experience: Entry Level

Key Responsibilities

• Make outbound calls to potential customers from internal lead databases.
• Present automotive services, offers, and vehicle options in a confident and professional manner.
• Understand client needs and offer relevant vehicle or service solutions.
• Book test drives, service appointments, or showroom visits.
• Maintain accurate logs of conversations, outcomes, and preferences in the CRM.
• Meet daily and monthly KPIs related to calls, lead conversion, and bookings.

Requirements

• Experience in outbound calling, telesales, or similar roles (automotive industry preferred).
• Strong verbal communication and objection-handling skills.
• Fluency in English (Arabic is a plus).
• Familiarity with CRM tools and documentation processes.
• Positive attitude, target-oriented mindset, and ability to thrive under pressure.

Benefits

• Visa sponsorship (for eligible candidates).
• Medical insurance.
• Ongoing training.
• Access to a transparent, performance-based incentive structure.
• Be part of a results-driven company that values communication and teamwork.