Call Center Representative
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| Company Name | Dr. Sunny Medical Centre – UAE |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Sharjah, Sharjah Emirate, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 1 Year+ |
Job Overview
Dr. Sunny Medical Centre is seeking a Call Center Representative to answer and respond to a high volume of patient calls, schedule appointments, and assist with rescheduling needs. The role involves utilizing electronic records systems and converting customer inquiries into sales opportunities.
Company Overview
Dr. Sunny Medical Centre – UAE is a health care provider specializing in hospitals and health care services in Sharjah, United Arab Emirates.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 1-2 years
Key Responsibilities
- Answer and respond to a high volume of patient calls.
- Greet patients when they call and schedule appointments.
- Utilize electronic records system to create and update patient information.
- Call patients and assist with rescheduling needs as they arise.
- Initiate sales with potential customers over the phone.
- Provide customers with information about the company’s products or services.
Requirements
- Minimum 1-2 years experience in telesales or as a call centre agent.
- Willing to work in evening shifts or weekends, as needed.
- Fluent in Arabic & English.
Benefits
- Opportunities for professional development and career growth.
- Work in a collaborative and supportive team environment.
- Gain valuable experience in a leading medical centre.