Call Center Specialist
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| Company Name | Ahmad AlAhmad Real Estate Co |
| Company Type | Private |
| Job Type | Full Time |
| Salary Range | Market Competitive |
| Location | Al Asimah, Kuwait |
| Qualifications | None |
| Experience | No |
Job Overview
Ahmad AlAhmad Real Estate Co. is seeking a Call Center Specialist to join its team in Al Asimah, Kuwait. This role involves handling customer inquiries, resolving issues, and providing support to ensure a high level of customer satisfaction.
Job Responsibilities
- Answer incoming calls and respond to customer emails promptly.
- Provide accurate information regarding services and inquiries.
- Record and maintain detailed logs of customer interactions.
- Resolve complaints and escalate complex issues when necessary.
- Deliver professional and courteous customer service at all times.
- Work closely with internal teams to address client needs.
Requirements
- Strong communication and interpersonal skills.
- Proven experience in customer support or call center operations.
- Proficiency in computer literacy and basic office software.
- Excellent problem-solving skills and attention to detail.
- Ability to work full-time on-site in Al Asimah, Kuwait.
- High school diploma required; additional qualifications are an advantage.
Benefits
- Professional work environment.
- Opportunity to grow within a real estate-focused company.
- Training and career development support.
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