Captain

Job Overview

Dusit Thani Mactan Cebu is seeking a Captain to join their team in Abu Dhabi, United Arab Emirates. This role involves overseeing operations and ensuring exceptional guest experiences in a vibrant hospitality environment.

Company Overview

Dusit Thani Mactan Cebu is part of a renowned global hospitality group, known for its vibrant and inviting retreats that blend Thai and Filipino warmth. While the resort is primarily in Mactan, Cebu, this job opening is for their operations in Abu Dhabi, United Arab Emirates, where they uphold their commitment to gracious service and exceptional guest experiences.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Lead and supervise a team of service staff to ensure smooth operations.
• Maintain high standards of service quality and guest satisfaction.
• Manage table assignments, guest seating, and order flow efficiently.
• Train and mentor junior staff, fostering a positive work environment.
• Handle guest inquiries, concerns, and special requests promptly.
• Ensure compliance with all health, safety, and hygiene regulations.

Requirements

• Proven experience in a supervisory role within the hospitality sector.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a fast-paced environment.
• Customer-focused with a passion for delivering exceptional service.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• Competitive salary package and service charge.
• Opportunities for career advancement within a global hospitality brand.
• Comprehensive health and wellness benefits.
• Inclusive and supportive work culture.
• Employee discounts on hotel stays and F&B.
• Professional development and training programs.