Captain

Job Overview

Dusit Thani Mactan Cebu is seeking a Captain to join their team in Abu Dhabi, United Arab Emirates. This role involves overseeing service operations and ensuring exceptional guest experiences within a world-class hospitality environment.

Company Overview

Dusit International is a globally recognized hospitality company with over 65 years of experience, known for its world-class service infused with Thai artistry. The company operates a diverse portfolio of hotels, resorts, spas, and educational institutions, focusing on creating personalized and enriching guest experiences.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Lead and supervise service staff during shifts to ensure smooth operations.
• Ensure high standards of guest service and satisfaction.
• Oversee table setup, service flow, and guest interaction.
• Train and mentor junior team members.
• Handle guest inquiries and resolve issues promptly and professionally.
• Maintain a clean and organized service area.

Requirements

• Proven experience in a supervisory or leadership role within a hotel or restaurant setting.
• Strong knowledge of F&B service standards and protocols.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Customer-focused with a passion for delivering exceptional service.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• Competitive salary and service charge opportunities.
• Opportunities for career growth and professional development within an international brand.
• Comprehensive health benefits and employee welfare programs.
• Work in a prestigious and culturally rich environment.
• Employee discounts on hotel stays and F&B across Dusit International properties.
• Be part of a supportive and dynamic team.