Client Service Manager (Remote)

Job Overview

Jobgether is seeking a Client Service Manager (Remote) to join their team in Canada. In this role, you will be instrumental in managing client relationships, ensuring satisfaction, and driving business development for their AI-powered career platform. This is a full-time, remote position focusing on delivering exceptional service and fostering long-term client partnerships.

Company Overview

Jobgether is an innovative AI-powered career coach and matching platform dedicated to fixing the traditional job search experience. Based in Canada, the company empowers remote professionals by providing personalized job search strategies, enhanced visibility, and curated job matches aligned with their skills and career aspirations. Jobgether’s mission is to become the world’s leading reference platform for remote talent, ensuring every professional finds meaningful opportunities faster and with less bias.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Manage a portfolio of key client accounts, fostering strong, long-term relationships.
• Act as the primary point of contact for client inquiries, ensuring timely and effective resolution.
• Identify opportunities for account growth and new business development within existing client relationships.
• Collaborate with internal teams to ensure service delivery meets client expectations and company standards.
• Monitor client satisfaction and gather feedback to continuously improve the platform and services.
• Conduct regular client reviews and provide insights on platform performance and value.

Requirements

• Proven experience in client service, account management, or business development, preferably in a remote setting.
• Strong understanding of AI-powered platforms or career tech is a plus.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and manage multiple client relationships effectively from a remote location.
• Demonstrated ability to drive client satisfaction and identify growth opportunities.
• Proficiency in CRM software and client management tools.

Benefits

• Opportunity to work remotely from anywhere in Canada.
• Be part of an innovative company transforming the future of remote work and job search.
• Competitive salary and performance-based incentives.
• Opportunities for professional growth and career advancement.
• A collaborative and supportive team environment.
• Flexible working hours and work-life balance.