Clinical Administrator
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| Company Name | Lyra Health |
| Company Type | Private |
| Job Type | Full Time, Remote |
| Salary Range | Market Competitive |
| Location | 85 Gresham Street, London, England, EC2V 7NQ |
| Qualifications | None |
| Experience | No |
Job Overview
Lyra Health, the world’s leading provider of workforce mental health solutions, is hiring a Clinical Administrator to support its rapidly growing UK and Ireland operations. This role provides critical administrative support to Lyra’s Clinical Case Management team, ensuring smooth handling of referrals, data entry, scheduling, invoicing, and collaboration with global clinical teams.
As part of a mission-driven organization transforming mental health access for over 20 million people globally, this is an opportunity to join a dynamic environment where innovation, collaboration, and impact are at the forefront.
Job Responsibilities
- Support clinical case management with data entry, session updates, and sourcing affiliates.
- Assist with referrals, bookings, diary management, and case updates.
- Coordinate ad-hoc clinical interventions, including learning and development activities.
- Collaborate with Lyra’s global clinical teams and affiliates to ensure effective case management.
- Process invoices, ensuring services align with clinical data.
- Partner with finance teams for timely invoice handling.
- Participate in governance, quality assurance, and service development.
- Contribute to business development and provide flexible support as the team grows.
Requirements
- Essential:
- Previous experience in administration.
- Ability to work in high-pressure, deadline-driven environments.
- Strong communication, organizational, and time management skills.
- Computer literacy and ability to multitask effectively.
- Desirable:
- Experience working with clinicians or within a multidisciplinary healthcare team.
- Familiarity with administrative boundaries and escalation processes.
- Experience working remotely and independently.
About You
- Detail-oriented with strong prioritization and multitasking abilities.
- Able to balance independence with teamwork.
- Customer-first mindset with strong accountability.
- Adaptable, growth-oriented, and open to change.
Benefits
Lyra Health offers a competitive total rewards package, including:
- Flexible remote working.
- Health and wellbeing benefits.
- Professional growth opportunities.
- Inclusive, mission-driven workplace culture.
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