Contact Center Agent – Arabic Speakers – 2 Months

Job Overview

TASC Outsourcing is looking for Contact Center Agents with Arabic speaking skills for a 2 months contract in Dubai, United Arab Emirates.

Company Overview

TASC Outsourcing has been transforming the staffing and recruitment landscape in the Gulf region for over a decade. They offer innovative and effective hiring solutions to businesses of all sizes, becoming a leading provider of recruitment, staffing, and HR services. TASC Outsourcing provides services ranging from contract staffing and permanent recruitment to HR management, payroll outsourcing, and offshoring, designed to enhance business efficiency and reduce costs.

Quick Details

• Salary Range: Market Competitive
• Job Type: Contract
• Qualifications: None
• Experience: 1 Year+

Key Responsibilities

• Handle inbound and outbound calls from customers.
• Provide excellent customer service and support.
• Resolve customer inquiries and issues promptly and efficiently.
• Document customer interactions and transactions accurately.
• Meet or exceed performance targets and quality standards.
• Follow company policies and procedures.

Requirements

• Fluency in Arabic (written and spoken).
• Previous experience in a contact center or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving and multitasking skills.
• High school diploma or equivalent.

Benefits

• Competitive salary and benefits package.
• Opportunity to work with a leading outsourcing company.
• Gain valuable experience in a contact center environment.
• Work in a diverse and multicultural team.
• Training and development opportunities.
• Potential for extension or permanent placement.