Contract Manager

Job Overview

ABB, a global leader in electrification and automation, is seeking a Service Contract Manager to join its Marine & Ports business in Västerås, Sweden. In this role, you’ll be responsible for securing and managing long-term service agreements with international customers, ensuring their success while driving ABB’s business growth. This is a unique opportunity to work in a truly international environment, combining customer success, sales, and operational excellence.

Job Responsibilities

• Sell and manage service contracts with global customers.
• Lead negotiations for new agreements, extensions, and renewals.
• Collaborate with ABB units worldwide to coordinate resources and customer support.
• Plan and organize meetings to ensure strong internal and external alignment.
• Take budget responsibility for service contracts, including sales goals and performance tracking.
• Coordinate with ABB’s Marine & Ports on-call team and call center for service scheduling.
• Support the Service Sales organization in driving customer satisfaction and growth.

Requirements

• Bachelor’s degree (or higher) in Engineering.
• Fluent in Swedish and English, both spoken and written.
• At least 2 years of experience in sales, service, or customer-facing roles.
• Strong negotiation and communication skills.
• Customer-focused mindset with the ability to build long-term relationships.
• Ability to work independently as well as in collaborative global teams.
• Familiarity with ERP systems (SAP experience is a strong plus).

Benefits

• International work environment with global customer exposure.
• Competitive salary and benefits package.
• Opportunities for professional growth and continuous learning.
• Empowerment to take initiative, challenge ideas, and influence ABB’s success.
• Be part of a company driving innovation in sustainability and automation.

Other job you might intrested: Apply Quality Coordinator Job at Tetra Pak in Sweden