Coordinator, Key Client Services ( UAEN) – Abu Dhabi

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    Company NameThe National Insurance Company – Daman
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationAbu Dhabi Emirate, United Arab Emirates
    QualificationsBachelor’s Degree
    Experience1 Year+

    Job Overview

    Offer superior customer services in key client premises with all core processes and the value added on the spot services like visit visa, individual basic, Thiqa etc. Efficiently monitor TAT for each application/endorsement request/issues handled and submitted to the concerned department. Promote, sell and process individual Top-Up policies [Thiqa and Sahtak] end-to-end on spot.

    Company Overview

    The National Insurance Company – Daman is a leading insurance provider in the United Arab Emirates, offering a range of health insurance products and services to individuals and corporate clients. Daman is committed to providing high-quality customer service and innovative insurance solutions.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: Bachelor’s degree in any field
    • Experience: 1 Year+

    Key Responsibilities

    • Offer superior customer services in key client premises.
    • Efficiently monitor TAT for each application/endorsement request/issues handled.
    • Promote, sell and process individual Top-Up policies [Thiqa and Sahtak] end-to-end on spot.
    • Coordinate with relevant Daman departments to ensure efficient daily operations.
    • Prepare business reports and share it on periodic basis with the key clients.
    • Ensure quality and compliance standards as per the regulatory guidelines defined.

    Requirements

    • Any English language certification is a plus.
    • UAE Driving license is a plus.
    • Bachelor’s degree in any field.
    • Ability to work on multiple systems, processes and workflows to accomplish business needs.
    • Strong communication and interpersonal skills.
    • Ability to meet and exceed daily, weekly, monthly productivity and TAT targets.

    Benefits

    • Opportunities for professional development and career growth within Daman.
    • Work in a collaborative and supportive team environment.
    • Gain valuable customer service experience in the insurance industry.
    • Competitive salary and benefits package.
    • Engaging and inclusive work culture.
    • Contribute to a leading insurance company in the UAE.

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