Crew Management Partner

Job Overview

V.Group is seeking a Crew Management Partner to ensure compliance with customer agreements, budget ownership, workforce planning, engagement, crew retention, and service delivery. This role acts as the primary interface between Seafarer, Fleet Management, Crewing Operations, and external stakeholders, ensuring execution of crew-related activities.

Company Overview

V.Group is a global leader in ship management and marine services, adding value to a vessel’s operations around the clock and around the world. They offer quality and efficiency in crew management and recruitment, ship management, technical services, and commercial support. Their values emphasize care, collaboration, challenge, consistency, and commitment to delivering great service.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: No Experience / Fresh

Key Responsibilities

• Ensure duties are carried out in accordance with VMS, national and international statutory requirements.
• Work closely with Fleet Cell and Marine HR to ensure service delivery as per customer contracts.
• Function as the escalation point for all crew-related matters, collaborating with Fleet Managers and Crewing Operations to resolve issues.
• Ensure Crew Management delivers on KPIs agreed upon between client, Fleet Cells, and Crew Management.
• Maintain an effective crew rotation plan for assigned vessels, ensuring consistency with global planning principles.
• Own and manage the Vessel budget, including annual renewals, negotiation with customers and reporting.

Requirements

• Maritime or shipping industry experience.
• Knowledge of crew operations, planning, and workforce management.
• Proven customer service mindset and ability to build strong relationships with stakeholders.
• Excellent organizational, and problem-solving skills.
• Strong collaboration and influencing skills to drive change and improvement.
• Good technology and data analysis proficiency.

Benefits

• Market leading salary and benefits package.
• Significant opportunities for career growth and personal development.
• Opportunity to join a true leader in the maritime sector.
• Work in a company with exciting plans for future growth.
• Collaborate with internal and external stakeholders.