Customer Care Executive
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| Company Name | Digitalflake PR |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
We are hiring a Customer Care Executive in the UAE to support customers by answering inquiries, resolving issues, and ensuring a positive service experience. This role requires strong communication skills, good organization, and the ability to follow processes while maintaining a professional and helpful tone.
Company Overview
Digitalflake PR, a Public Relations and Communications Services company located in Dubai, United Arab Emirates, is seeking a Customer Care Executive. This role involves direct customer interaction, issue resolution, and ensuring a positive service experience.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: Entry level / No experience required
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Provide accurate information about products/services and next steps
- Resolve complaints and issues professionally within agreed timelines
- Record customer interactions and updates in company systems
- Escalate complex cases to the relevant team when required
Requirements
- Customer service or call center experience is a plus
- Good communication skills in English (additional languages are an advantage)
- Basic computer skills and comfort using online systems/tools
- Strong problem-solving skills and attention to detail
- Professional attitude and ability to work in a team environment
Benefits
- Opportunities for professional development and career growth.
- Work in a collaborative and supportive team environment.
- Gain valuable customer service experience.
- Engaging and inclusive work culture.