Customer Engineer
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| Company Name | NCR Atleos |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Saudi Arabia |
| Qualifications | Professional Certifications |
| Experience | No Experience / Fresh |
Job Overview
NCR Atleos is seeking a Customer Engineer to join their team in Saudi Arabia. This entry-level role is crucial for expanding self-service financial access, involving the installation, maintenance, and repair of ATM networks and digital-first financial services to ensure optimal operational efficiency and customer satisfaction.
Company Overview
Atleos (NYSE: NATL) is a global leader in expanding self-service financial access, renowned for its industry-leading ATM expertise, extensive operational scale, and a vast independently-owned ATM network. Headquartered in Atlanta, Georgia, with approximately 20,000 employees worldwide, Atleos focuses on improving operational efficiency for financial institutions, driving retail footfall, and enabling cutting-edge digital financial self-service experiences for consumers.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Experience: No Experience / Fresh
- Qualifications: Professional Certifications
Key Responsibilities
- Provide technical support and field service for ATM networks and self-service solutions.
- Perform installation, preventative maintenance, and repair of financial self-service equipment.
- Ensure optimal operational efficiency and reliability of customer systems.
- Collaborate with clients to understand their needs and provide effective technical solutions.
- Respond promptly to service requests and resolve technical issues efficiently.
- Maintain accurate records of service activities and customer interactions.
Requirements
- Entry-level understanding of technical support or field service principles.
- Strong problem-solving and diagnostic skills for hardware and software.
- Excellent communication and interpersonal abilities for client interaction.
- Ability to work independently and as part of a field service team.
- Willingness to travel for on-site customer support within Saudi Arabia.
- Commitment to providing exceptional customer service and technical support.
Benefits
- Opportunity to work with a global leader in financial self-service technology.
- Comprehensive training and professional development programs.
- Exposure to cutting-edge ATM and digital financial solutions.
- Supportive team environment with opportunities for career growth.
- Competitive compensation package and benefits.
- Contribute to expanding financial access for consumers.