Customer Service Analyst – Support (24×7 shifts)
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| Company Name | Oracle |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Romania |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Join Oracle as a Customer Service Analyst and support global organizations with innovative cloud technology solutions. Contribute to the world’s first autonomous database and help customers innovate and secure their data.
Company Overview
Oracle is a cloud technology company providing computing infrastructure and software to organizations worldwide. They offer Oracle Cloud Infrastructure, designed for high performance, security, and cost savings, enabling businesses to move workloads easily between on-premises systems and the cloud. Oracle applications help leaders innovate, achieve sustainable growth, and enhance resilience.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Provide exceptional customer service to Oracle clients.
- Analyze and resolve customer support issues promptly.
- Work in 24×7 shifts to ensure continuous support coverage.
- Collaborate with team members to enhance service quality.
- Document and track customer interactions accurately.
Requirements
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced, global environment.
- Experience in customer service or technical support.
- Flexibility to work various shifts, including nights and weekends.
- Strong technical aptitude and willingness to learn.
Benefits
- Opportunities for professional growth within a leading technology company.
- Competitive compensation and benefits package.
- Work in a diverse and inclusive global team.
- Access to innovative technologies and resources.
- Support for personal and professional development.