Customer Service Executive

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    Company NameHabib Bank AG Zurich UAE
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationDubai, United Arab Emirates
    QualificationsBachelor’s Degree
    ExperienceNo Experience / Fresh

    Job Overview

    Habib Bank AG Zurich UAE is seeking a Customer Service Executive for an Emiratization role. This position is primarily responsible for handling corporate and personal accounts, addressing customer queries and complaints, and maintaining the highest standards of service quality.

    Company Overview

    Habib Bank AG Zurich UAE is a financial services provider offering a range of banking products and services. With a focus on customer satisfaction and service excellence, the bank aims to maximize profitability through product mix and strong customer relationships.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: Bachelor’s Degree
    • Experience: Entry level

    Key Responsibilities

    • Handling corporate and personal accounts effectively.
    • Addressing customer queries and complaints promptly.
    • Maintaining the highest standards of service quality.
    • Opening accounts, ensuring completeness of forms, and issuing ATM/Master cards.
    • Advising customers on bank products and services and cross-selling opportunities.
    • Achieving retail product targets assigned by the Manager Customer and Retail Services.

    Requirements

    • Emirati candidate.
    • Bachelor’s Degree in a related field.
    • Excellent communication and interpersonal skills.
    • Ability to maintain and enhance customer relationships.
    • Knowledge of banking products and services.

    Benefits

    • Opportunity to work in a leading financial institution.
    • Competitive salary and benefits package.
    • Career growth and development opportunities.
    • Supportive and collaborative work environment.
    • Comprehensive training programs.

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