Customer Service Executive

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Company NameSavills Middle East
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationSharjah, United Arab Emirates
QualificationsNone / No Formal Education
ExperienceNo Experience / Fresh

Job Overview

Savills Middle East is seeking a Customer Service Executive in Sharjah, United Arab Emirates. This entry-level role involves providing excellent service and support to clients within the dynamic real estate sector.

Company Overview

Savills is a leading global real estate services provider, listed on the London Stock Exchange. With over 700 offices and more than 40,000 employees across 70+ countries, Savills offers comprehensive real estate solutions including strategic consultancy, market research, property and facilities management, and residential and commercial agency. Formerly known as Cluttons Middle East, the company now operates as Savills with regional offices in Dubai, Abu Dhabi, Sharjah, Bahrain, Oman, Saudi Arabia, and Egypt, committed to delivering exceptional client service.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None / Open to all applicants
  • Experience: No Experience / Fresh

Key Responsibilities

  • Handle customer inquiries and provide accurate information regarding real estate services.
  • Resolve client complaints and issues efficiently and professionally to ensure satisfaction.
  • Maintain strong client relationships through proactive communication and support.
  • Process customer requests and ensure timely follow-up on all interactions.
  • Adhere to Savills’ high service standards and operational procedures.
  • Collaborate effectively with internal teams to enhance overall service delivery.

Requirements

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a customer-centric approach.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Proficiency in using CRM software and standard office applications.
  • A proactive attitude with a willingness to learn and adapt.
  • Ability to work both independently and collaboratively within a team.

Benefits

  • Opportunities for professional growth and career development within a global firm.
  • Work with a reputable and leading real estate services provider in the Middle East.
  • Collaborative and supportive work environment that fosters learning.
  • Exposure to diverse real estate markets and client needs.
  • Competitive salary and benefits package.
  • Contribution to a company committed to excellence and client satisfaction.

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