Customer Service Representative
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| Company Name | OXXO |
| Company Type | Private |
| Job Type | Permanent |
| Salary Range | Market Competitive |
| Location | Mexico |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
We are seeking a motivated Customer Service Representative to join our team at OXXO in Mexico. As a Customer Service Representative, you will be responsible for providing exceptional customer support, resolving inquiries, and ensuring customer satisfaction.
Company Overview
OXXO is a leading convenience store chain in Mexico, committed to providing excellent products and services to its customers. With a focus on convenience and customer satisfaction, OXXO continues to expand its presence across the country.
Quick Details
- Salary Range: Market Competitive
- Job Type: Permanent
- Qualifications: None
- Experience: No Experience / Fresh
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues in a timely and efficient manner.
- Provide product and service information to customers.
- Maintain accurate customer records and documentation.
- Collaborate with other team members to ensure customer satisfaction.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Ability to work independently and as part of a team.
- Basic computer skills.
Benefits
- Opportunities for professional development and growth within the company.
- Competitive salary and benefits package.
- Friendly and supportive work environment.
- Employee discounts on OXXO products.
- Training and development programs to enhance skills.