Customer Service Representative
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| Company Name | Network Plus |
| Company Type | NGO |
| Job Type | Permanent |
| Salary Range | Market Competitive |
| Location | UK |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
We are seeking a Customer Service Representative to join our team. This role involves providing excellent customer service and support.
Company Overview
Network Plus is dedicated to providing top-notch customer service. We aim to ensure that every customer interaction is positive and helpful.
Quick Details
- Salary Range: Market Competitive
- Job Type: Permanent
- Qualifications: None
- Experience: No Experience / Fresh
Key Responsibilities
- Answering customer inquiries via phone, email, and chat.
- Resolving customer complaints and issues effectively.
- Providing product and service information to customers.
- Processing orders, forms, and applications.
- Maintaining accurate customer records.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Proficiency in using customer service software and tools.
- Ability to multitask and prioritize tasks effectively.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Supportive and collaborative work environment.
- Comprehensive training program.
- Employee discount programs.