Customer Service Representative
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| Company Name | OXXO |
| Company Type | NGO |
| Job Type | Permanent |
| Salary Range | Market Competitive |
| Location | Mexico |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
We are seeking a dedicated Customer Service Representative to join the OXXO team in Mexico. Your role will involve handling customer inquiries, resolving issues, and ensuring customer satisfaction. This is an excellent opportunity to contribute to a well-known brand and develop your customer service skills.
Company Overview
OXXO is a convenience store chain in Mexico, providing a variety of products and services to its customers. OXXO aims to provide convenient and efficient shopping experiences, becoming an integral part of the local communities it serves.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: Entry level / No experience required
Key Responsibilities
- Respond to customer inquiries via phone, email, and in-person.
- Resolve customer complaints and issues in a timely and effective manner.
- Provide information about products, services, and promotions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
Requirements
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Basic computer skills.
Benefits
- Opportunities for professional development and career growth within OXXO.
- Comprehensive training program.
- Competitive salary and benefits package.
- Supportive and collaborative work environment.
- Employee discounts on OXXO products and services.