Customer Service Representative

Job Overview

As a Customer Service Representative, you will be the face of our company, representing FAB with every customer interaction. Your primary goal is to ensure an exceptional customer experience by providing accurate and timely information, resolving queries, and offering solutions. You will be a key contributor to our team, working collaboratively to maintain our high standards of service and uphold the company’s reputation.

Company Overview

First Abu Dhabi Bank (FAB) is a leading bank in the United Arab Emirates, committed to providing exceptional financial services and maintaining a strong reputation for customer satisfaction and high service standards.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 2+ Years

Key Responsibilities

• Ensure an exceptional customer experience with every interaction.
• Provide accurate and timely information to customers.
• Resolve customer queries efficiently and effectively.
• Offer appropriate solutions to customer issues.
• Work collaboratively to maintain high service standards.
• Uphold the company’s reputation through excellent service.

Requirements

• Excellent communication and interpersonal skills.
• Ability to provide accurate and timely information.
• Strong problem-solving skills to resolve customer queries.
• Commitment to maintaining high service standards.
• Ability to work collaboratively in a team environment.
• Dedication to upholding the company’s reputation.

Benefits

• Opportunities for professional development and career growth.
• Competitive compensation and benefits package.
• Supportive and collaborative work environment.
• Chance to represent a leading bank in the UAE.
• Gain valuable experience in customer service and banking.
• Be a key contributor to a high-performing team.