Customer Service Representative
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| Company Name | OXXO |
| Company Type | NGO |
| Job Type | Permanent |
| Salary Range | Market Competitive |
| Location | Mexico |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
We are seeking a dedicated Customer Service Representative to join our team at OXXO. In this role, you will be responsible for providing excellent customer service, addressing inquiries, and resolving issues efficiently.
Company Overview
OXXO is committed to providing exceptional customer experiences. As a leading organization, we value our employees and provide opportunities for growth and development. Join our team and contribute to our mission of delivering outstanding service.
Quick Details
- Salary Range: Market Competitive
- Job Type: Permanent
- Qualifications: None / Open to all applicants
- Experience: Entry level / No experience required
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues in a timely manner.
- Document customer interactions and feedback.
- Collaborate with team members to improve service quality.
Requirements
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in using customer service software and tools.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment.
Benefits
- Opportunities for professional development and career advancement.
- Comprehensive training and ongoing support.
- Competitive compensation and benefits package.
- Positive and inclusive work environment.
- Employee discounts on OXXO products and services.