Customer Service Representative
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| Company Name | Temu |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | United States |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
We are seeking a dedicated Customer Service Representative to join our team. In this role, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. You will contribute to creating a positive and efficient customer experience through various communication channels.
Company Overview
Temu is an online marketplace connecting consumers with a wide range of products. Committed to providing value and a seamless shopping experience, Temu focuses on delivering quality items and excellent customer service.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: No Experience / Fresh
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues efficiently and effectively.
- Provide accurate information about products, services, and policies.
- Process orders, returns, and exchanges.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other team members to improve customer service processes.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving abilities.
- Basic computer skills and familiarity with CRM systems.
- High school diploma or equivalent.
Benefits
- Opportunities for professional development and career growth.
- Comprehensive training program.
- Competitive salary and benefits package.
- Supportive and collaborative work environment.
- Employee discounts on Temu products.