Customer Service Representative
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| Company Name | Jo Academy |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Irbid, Irbid, Jordan |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Jo Academy is seeking a Customer Service Representative in Irbid, Jordan. This is an entry-level, full-time position in the field of customer service.
Company Overview
JoAcademy is a personalized E-Learning Platform providing world-class national and international programs, including in-demand skills courses. They specialize in providing international programs and equipping individuals with the skills for career development. They also partner with schools to enhance their e-learning platforms.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: No Experience / Fresh
Key Responsibilities
- Provide excellent customer service to Jo Academy users.
- Respond to inquiries and resolve customer issues promptly.
- Assist customers with navigating the e-learning platform.
- Maintain a positive and helpful attitude in all interactions.
- Contribute to a supportive and collaborative team environment.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Proficiency in using computer systems and software.
- Commitment to providing exceptional customer service.
Benefits
- Opportunities for professional development and growth.
- Work in a dynamic and innovative e-learning environment.
- Gain valuable experience in the customer service field.
- Collaborative and supportive team culture.
- Access to Jo Academy’s resources and programs.