Customer Success Manager

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    Company NameCORTO
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationSydney, New South Wales, Australia
    QualificationsNone / No Formal Education
    Experience2 Year+

    Job Overview

    CORTO is seeking a Customer Success Manager. This Mid-Senior level role involves customer service to help legal professionals with AI-powered legal software, enabling them to get fast answers, draft complex legal documents, conduct legal research, automate legal tasks, and improve productivity.

    Company Overview

    CORTO is an AI-powered legal software company based in Australia, trusted by thousands of law firms worldwide. CORTO’s Legal-AI technology continues to prove its value in making legal work faster and more efficient.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None / Open to all applicants
    • Experience: 2 Year+

    Key Responsibilities

    • Help legal professionals use AI-powered legal software.
    • Enable users to draft complex legal documents.
    • Assist with conducting legal research.
    • Support the automation of legal tasks.
    • Improve user productivity with CORTO software.

    Requirements

    • Customer service experience in the IT sector.
    • Understanding of legal processes and documentation.
    • Ability to communicate effectively with legal professionals.
    • Proficiency in using AI-powered software.

    Benefits

    • Opportunity to work with an innovative AI legal software company.
    • Contribute to improving legal work processes globally.
    • Be part of a growing and dynamic team.

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