Customer Support
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| Company Name | Dolce & Gabbana |
| Company Type | NGO |
| Job Type | Permanent |
| Salary Range | Market Competitive |
| Location | Mexico |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
We are seeking a dedicated Customer Support Representative to join the Dolce & Gabbana team in Mexico. You will contribute to providing exceptional support and service to our valued customers, ensuring their satisfaction and loyalty.
Company Overview
Dolce & Gabbana is a luxury fashion brand known for its high-end clothing, accessories, and fragrances. Headquartered in Italy, the company operates globally and is committed to delivering unparalleled quality and style.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: Entry level / No experience required
Key Responsibilities
- Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
- Provide accurate product information and assist customers with their purchasing decisions.
- Resolve customer complaints and issues effectively and efficiently.
- Process orders, returns, and exchanges according to company policies.
- Maintain detailed records of customer interactions and transactions.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- Fluency in English and Spanish preferred.
Benefits
- Opportunities for professional development and career growth within Dolce & Gabbana.
- Work in a collaborative and supportive team environment.
- Gain valuable experience in the luxury fashion industry.
- Access to employee discounts and other company benefits.
- Engaging and inclusive work culture.
- Experience Dolce & Gabbana’s global brand excellence.