Customer Support Intern
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| Company Name | Infobip |
| Company Type | Private |
| Job Type | Internship |
| Salary Range | Market Competitive |
| Location | Rijeka, Primorje-Gorski, Croatia |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Infobip is seeking a Customer Support Intern to join their team in Rijeka, Croatia. This internship offers an opportunity to gain experience in customer engagement and support within a global technology company.
Company Overview
Infobip is a global leader in omnichannel engagement, providing messaging channels, tools, and solutions for customer engagement, authentication, and security. With over 70 offices across 6 continents and a team of over 3,700 experts, Infobip is dedicated to transforming global communications.
Quick Details
- Salary Range: Market Competitive
- Job Type: Internship
- Qualifications: None
- Experience: No Experience / Fresh
Key Responsibilities
- Assist in responding to customer inquiries via various channels.
- Help troubleshoot and resolve basic technical issues.
- Maintain accurate records of customer interactions.
- Contribute to improving customer support processes.
- Collaborate with the support team to ensure customer satisfaction.
Requirements
- Currently enrolled in a relevant field of study.
- Strong communication and interpersonal skills.
- Basic understanding of customer support principles.
- Ability to work effectively in a team environment.
- Eagerness to learn and adapt to new technologies.
Benefits
- Gain hands-on experience in customer support within a global company.
- Opportunity to work with a diverse and talented team.
- Develop valuable skills in communication and problem-solving.
- Potential for future career opportunities within Infobip.
- Engaging and supportive work environment.