Customer Support Representative
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| Company Name | Qventus |
| Company Type | NGO |
| Job Type | Permanent |
| Salary Range | Market Competitive |
| Location | Mountain View, CA |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
We are looking for a customer support representative to join our team at Qventus in Mountain View, CA. You will be responsible for providing excellent customer service and support to our clients.
Company Overview
Qventus is dedicated to simplifying healthcare operations. As a pioneering innovator of real-time decision-making solutions for healthcare, we are committed to making a significant impact on hospital efficiency and patient care. Our team is driven by the mission to improve operational performance and transform the healthcare landscape.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: Entry level / No experience required
Key Responsibilities
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to queries either in person or over the phone.
- Write training manuals.
- Train computer users.
- Maintain daily performance of computer systems.
- Respond to email messages for customers seeking help.
Requirements
- Customer service experience preferred.
- Technical experience or aptitude required.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented and organized.
Benefits
- Opportunities for professional development and career growth within Qventus.
- Work in a collaborative and supportive team environment.
- Gain valuable experience in a leading healthcare technology company.
- Access to comprehensive employee benefits.
- Engaging and inclusive work culture.
- Be part of a company that’s making a difference in healthcare.