Filters

    Customer Support Specialist (Dutch Desk)

    Apply to Job Here

    Company NameGenesis Tech
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationSuriname
    QualificationsNone / No Formal Education
    ExperienceNo Experience / Fresh

    Job Overview

    Genesis Tech is looking for an Entry-level Customer Support Specialist for their Dutch Desk in Suriname. This role involves providing excellent support to users and contributing to the success of Genesis’s global innovative products.

    Company Overview

    Genesis Tech is a leading ecosystem of product IT companies dedicated to building global innovative products. As one of the largest global app developers, Genesis companies’ apps have been downloaded by over 1 billion users. They have successfully launched and developed projects like OBRIO, Universe, AMO, and Boosters, and have co-founded independent tech companies such as Jiji, BetterMe, and Headway. Genesis is recognized for having one of the best tech teams in Europe.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None / Open to all applicants
    • Experience: No Experience / Fresh

    Key Responsibilities

    • Provide high-quality customer support primarily to Dutch-speaking users.
    • Resolve user inquiries and issues efficiently and professionally.
    • Communicate effectively across various channels (chat, email, phone).
    • Contribute to improving the overall user experience for Genesis products.
    • Collaborate with internal teams to escalate and address complex issues.
    • Maintain up-to-date knowledge of Genesis products and services.

    Requirements

    • Fluency in Dutch and English, both written and verbal.
    • Excellent communication and interpersonal skills.
    • Strong problem-solving abilities and a customer-centric approach.
    • Ability to work in a fast-paced, global tech environment.
    • Eagerness to learn and adapt to new tools and processes.
    • Entry-level candidates are welcome; no prior experience required.

    Benefits

    • Opportunity to work with a global leader in product IT and app development.
    • Engage with a diverse and innovative team.
    • Professional growth and development opportunities.
    • Be part of a company with over 1 billion app downloads.
    • Contribute to products used by millions of users monthly.
    • Competitive compensation package.

    Apply to Job Here