Department Manager

Job Overview

The Prada Group, a world leader in the luxury sector, is seeking a Department Manager to be a Company Brand Ambassador. This role involves achieving qualitative and quantitative objectives for the assigned product category department, managing and motivating the team, ensuring extraordinary Client service, and managing department activities.

Company Overview

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and a vision of innovation. The Group operates in more than 45 countries with the PRADA, Miu Miu, Church’s, and Car Shoe brands, employing people of over 100 nationalities.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelors Degree
• Experience: Mid-Senior level

Key Responsibilities

• Ensure exceptional customer service and foster cross-selling among product categories.
• Analyze department performance and define actions for achieving business objectives.
• Drive the team to exceed their KPIs.
• Maintain up-to-date knowledge of market trends and share insights.
• Foster the e-commerce channel development.
• Guarantee the visual presentation of the department.

Requirements

• Passion and knowledge of the managed product category.
• Team player with the ability to lead and influence peers.
• Strong customer service approach.
• Confident, enthusiastic, and positive attitude.
• Problem-solving skills, and organized with attention to detail.
• Business/Retail Management degree or equivalent is a plus.

Benefits

• Work in a creative and international environment.
• Be part of a team motivated by curiosity and the quest for excellence.
• Opportunities for professional growth.
• Inclusive work environment with equal opportunities.
• Be part of a company that values diversity and respects all.