Desktop Support Specialist
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| Company Name | TECEZE |
| Company Type | Private |
| Job Type | Contract |
| Salary Range | Market Competitive |
| Location | Asbach-Bäumenheim, Bavaria, Germany |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
TECEZE is seeking a Desktop Support Specialist to join their team in Asbach-Bäumenheim, Bavaria, Germany. In this contract role, you will be crucial in delivering 24×7 managed IT operations and digital workplace transformation, ensuring seamless support for end-users.
Company Overview
TECEZE is a leading provider of comprehensive IT Managed Services and Outsourcing, dedicated to delivering IT excellence worldwide. They offer round-the-clock monitoring through global NOC and SOC, end-to-end IT operations, digital workplace transformation, and robust cybersecurity services. TECEZE also specializes in IaaS, DaaS, Procurement as a Service, AV as a Service, Microsoft Licensing & Migration, and SAP Consulting & Integration, ensuring businesses operate without interruption and optimize their IT infrastructure.
Quick Details
- Salary Range: Market Competitive
- Job Type: Contract
- Experience: 2 Year+
- Qualifications: None / Open to all applicants
Key Responsibilities
- Provide first and second-level technical support for desktop hardware and software issues.
- Troubleshoot and resolve user incidents related to operating systems, applications, and network connectivity.
- Perform installation, configuration, and maintenance of client devices (laptops, desktops, mobile).
- Assist in managing device lifecycle and inventory for end-user equipment.
- Ensure compliance with IT policies and security protocols.
- Collaborate with IT teams to escalate and resolve complex technical problems.
Requirements
- Proven experience in desktop support or a similar IT support role.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with network concepts, Active Directory, and Microsoft 365.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate effectively with technical and non-technical users.
- Capable of working independently and as part of a dynamic team.
Benefits
- Opportunity to work with a leading global IT managed services provider.
- Gain exposure to diverse IT environments and cutting-edge technologies.
- Enhance skills in troubleshooting, device management, and cybersecurity.
- Work in a collaborative and supportive international team.
- Contribute to digital workplace transformation initiatives.
- Professional development within a growing technology company.