Director of Client Partnerships
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| Company Name | Grupo Levanter Honduras |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | San Pedro Sula, Cortés, Honduras |
| Qualifications | Bachelor’s Degree |
| Experience | 5 Year+ |
Job Overview
Grupo Levanter Honduras is seeking a Director of Client Partnerships to lead and manage strategic relationships with major U.S. companies. In this mid-senior level role, you will be responsible for ensuring client satisfaction, driving business growth within existing accounts, and overseeing the delivery of value-added operations support functions through BPO centers in areas like healthcare, manufacturing, and technology.
Company Overview
Grupo Levanter Honduras is a private business process outsourcing (BPO) company based in Honduras, specializing in providing value-added operations support functions and strategic business services. They serve major U.S. companies across diverse sectors including healthcare, life sciences, high tech, steel, food and beverage, finance, and telecommunications, with a focus on global manufacturing, supply chain logistics, e-commerce, and technology.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: 5 Year+
Key Responsibilities
- Develop and maintain strong, long-lasting client relationships with key U.S. companies.
- Oversee strategic account management to ensure client satisfaction and retention.
- Identify opportunities for growth and expansion within existing client portfolios.
- Collaborate with internal teams to ensure seamless service delivery from BPO centers.
- Monitor and report on client performance metrics and operational effectiveness.
- Act as a primary point of contact for high-level client inquiries and escalations.
Requirements
- Proven experience in client partnership or account management, preferably within a BPO environment.
- Strong background in project management and customer service.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to understand complex client needs and translate them into actionable strategies.
- Demonstrated leadership skills with a track record of driving client success.
- Proficiency in English, given the focus on U.S. clients.
Benefits
- Opportunity to work with major U.S. companies in a global context.
- Competitive compensation package and performance incentives.
- Professional growth and career advancement opportunities within Grupo Levanter.
- Collaborative and dynamic work environment.
- Contribution to strategic business services and value-added operations.
- Exposure to diverse industries such as healthcare, tech, and logistics.