Director of Customer Service
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| Company Name | Oates Energy |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Jacksonville Beach, FL |
| Qualifications | None / No Formal Education |
| Experience | 10 Year+ |
Job Overview
Oates Energy is seeking a Director of Customer Service to lead and enhance their customer service operations. The ideal candidate will focus on maintaining high customer satisfaction and providing solutions to meet client needs.
Company Overview
Oates Energy specializes in multifamily housing applications, providing sub-metering options and utility billing services. They help property owners conserve resources and improve utility expense recovery programs, with a commitment to meeting client needs.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 10 Year+
Key Responsibilities
- Develop and implement customer service strategies.
- Ensure high levels of customer satisfaction through excellent service.
- Address and resolve client issues effectively.
- Oversee customer service operations and team performance.
- Collaborate with other departments to improve service delivery.
Requirements
- Proven experience in customer service management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Problem-solving skills and attention to detail.
- Commitment to providing exceptional customer service.
Benefits
- Opportunities for professional growth and development.
- Work in a collaborative and supportive environment.
- Contribute to a company focused on customer satisfaction.
- Be part of a team dedicated to innovation and excellence.
- Competitive compensation and benefits package.