Duty Manager – Front Office
Apply to Job Here
| Company Name | Jumeirah Al Qasr |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Jumeirah Al Qasr is seeking a Duty Manager to supervise overall property operations, especially Front Office, ensuring alignment with Jumeirah service standards and property strategy. The role involves conducting room inspections, coordinating interdepartmental activities, overseeing booking management, and addressing guest complaints and emergencies promptly.
Company Overview
Jumeirah is a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. Madinat Jumeirah is a beachfront resort comprising four distinctive hotels offering views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 3–5 years of experience
Key Responsibilities
- Supervise overall property operations, especially Front Office.
- Conduct regular room inspections to assess readiness.
- Coordinate interdepartmental activities to enhance service efficiency.
- Oversee booking management, including handling overbooking cases.
- Address guest complaints and emergencies promptly.
- Monitor team performance and ensure compliance with company standards.
Requirements
- 3–5 years of experience in Front Office roles within the luxury hospitality industry.
- Strong communication skills in English, with additional languages preferred.
- Proficient in Property Management Systems and MS Office tools.
- Adaptable and flexible with shifts, with strong attention to detail.
- Culturally aware and skilled in problem-solving.
Benefits
- Supportive and inclusive work environment.
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage, and hotel stays worldwide.
- Comprehensive healthcare and life insurance coverage.
- Performance-based incentives tailored to your role.