Duty Manager – Front Office

Job Overview

Jumeirah Beach Hotel is seeking a Duty Manager to join the Front Office Team. The role involves supervising property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy.

Company Overview

Jumeirah is a global leader in luxury hospitality and a member of Dubai Holding, operating 31 exceptional properties across 13 countries. Jumeirah is synonymous with Arabian luxury hospitality and crafting distinctive experiences for discerning travelers. Jumeirah Beach Hotel, located on Jumeirah Beach Road, is known for its iconic wavelike silhouette and renowned façade, offering access to leisure, health, and dining facilities.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelors Degree of Hospitality
• Experience: 3 – 5 years of experience

Key Responsibilities

• Supervise property operations, particularly the Front Office.
• Conduct room inspections to assess availability and compliance.
• Coordinate activities to improve departmental cooperation and service delivery.
• Attend daily briefings and communication meetings.
• Manage booking situations, including handling overbooking scenarios.
• Maintain cleanliness and appearance of lobby and entrance areas.

Requirements

• 3 – 5 years of experience in Guest Services/Front Office roles within the luxury hospitality industry.
• Bachelor’s Degree of Hospitality or relevant field from an accredited University.
• Computer literacy with knowledge of MS Office.
• Knowledge of Front office applications.
• Proficient in English or preferred additional language.

Benefits

• Supportive and inclusive work environment.
• Access to Learning & Development programmes and clear career pathways.
• Opportunities for internal mobility within our global network.
• Colleague discounts on food, beverage, and hotel stays worldwide.
• Comprehensive healthcare and life insurance coverage.
• Paid annual leave entitlement.