Executive Lounge Receptionist

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    Company NameHilton
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
    QualificationsNone / No Formal Education
    ExperienceNo Experience / Fresh

    Job Overview

    An Executive Lounge Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advise and information as requested.

    Company Overview

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None / Open to all applicants
    • Experience: Entry level / No experience required

    Key Responsibilities

    • Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints.
    • Process accurately check-ins and check-out.
    • Ensure that all Guest supplies and amenities are offered and replenished to the required standards.
    • Stay current with all hotel services as well as VIP requests and special events.
    • Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity.
    • Comply with Hotel security, fire regulations and all health and safety legislation.

    Requirements

    • Previous Front Office experience in the hotel, leisure or retail sector.
    • Previous Food & Beverage Experience.
    • Calm, efficient and organised.
    • Excellent personal presentation and communication skills.
    • A passion for delivering exceptional levels of Guest service.

    Benefits

    • Opportunities for professional development and career growth within Hilton.
    • Work in a collaborative and supportive global team environment.
    • Gain valuable hospitality experience in a leading international hotel brand.
    • Access to employee discounts and other Hilton benefits.
    • Engaging and inclusive work culture.
    • Experience Hilton’s global brand excellence.

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