Executive/Sr. Executive, Customer Service (Registration)
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| Company Name | building technology & ideas ltd. – bti |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dhaka, Dhaka, Bangladesh |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
building technology & ideas ltd. (bti) is seeking an Executive/Sr. Executive, Customer Service (Registration) to join their team in Dhaka, Bangladesh. This role involves ensuring excellent customer experiences related to registration processes and overall service within the pioneering real estate sector.
Company Overview
Established in 1984, building technology & ideas ltd. (bti) is a pioneering and highly respected real estate developer in Bangladesh. A founding member of REHAB and the first real estate company in the country to receive ISO 9001:2008 certification, bti is known for its commitment to professionalism, customer care, and thoughtful design. Headquartered in Dhaka with presence in Chattogram, bti aims to make homeownership a joyful experience through a passionate team of experts.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: none
- Experience: 5 Year+
Key Responsibilities
- Manage and process customer registrations efficiently and accurately.
- Provide comprehensive information regarding bti’s projects and services.
- Handle customer inquiries, feedback, and complaints promptly and professionally.
- Maintain detailed customer records and ensure data integrity.
- Collaborate with sales and marketing teams to enhance customer satisfaction.
- Ensure compliance with company policies and real estate regulations.
Requirements
- Proven experience in customer service, preferably in the real estate sector.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Proficiency in relevant office software and CRM systems.
- Ability to work effectively in a fast-paced and dynamic environment.
- Attention to detail and a high level of accuracy.
Benefits
- Opportunities for career advancement within a leading real estate company.
- Professional development and training programs.
- Competitive salary and benefits package.
- Work in a supportive and collaborative team environment.
- Contribute to shaping the housing landscape of Bangladesh.
- Engaging work culture focused on customer satisfaction.