Front Desk Agent
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| Company Name | Towers Rotana |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | No Experience / Fresh |
Job Overview
Towers Rotana in Dubai is looking for a dynamic and self-motivated Front Desk Agent. In this role, you will deliver professional and customer-focused service to ensure guests have a memorable experience, from arrival to departure.
Company Overview
Towers Rotana is a luxury hotel in Dubai, United Arab Emirates, part of the Rotana Hotels & Resorts group. The hotel is known for its exceptional service and commitment to providing memorable experiences for its guests.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelors Degree in Hospitality
- Experience: Entry level / No experience required
Key Responsibilities
- Provide prompt, courteous, and efficient service to all guests.
- Greet guests personally and escort them to their rooms.
- Conduct hotel familiarization and assist with guest requests.
- Maintain knowledge of hotel information and local services.
- Process accounts from check-in to check-out accurately.
- Maintain guest privacy and confidentiality.
Requirements
- Degree in hospitality with Front Office experience preferred.
- Excellent written and verbal English communication skills.
- Strong interpersonal and problem-solving abilities.
- Computer literacy with Opera experience as an advantage.
- Customer-driven with a proactive and outgoing personality.
Benefits
- Opportunities for career advancement within Rotana Hotels & Resorts.
- Work in a fast-paced and multicultural environment.
- Be part of a great team and a well-known hotel brand.
- Gain experience in a luxury hotel setting.
- Develop customer service and communication skills.
- Learn and grow in the hospitality industry.