Front Desk Agent
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| Company Name | Khalidiya Palace Rayhaan by Rotana |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 1 Year+ |
Job Overview
Khalidiya Palace Rayhaan by Rotana is looking for a dynamic and self-motivated Front Desk Agent to provide professional and customer-focused service to guests, ensuring a memorable experience from arrival to departure.
Company Overview
Khalidiya Palace Rayhaan by Rotana is a hotel that provides exceptional hospitality services in Abu Dhabi, United Arab Emirates. They focus on creating a welcoming environment and memorable experiences for their guests.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: bachelors-degree
- Experience: 1 Year+
Key Responsibilities
- Provide prompt, courteous, and efficient service to all guests.
- Greet guests by name and escort them to their rooms.
- Conduct hotel familiarization and assist with guest inquiries.
- Maintain knowledge of hotel information and local services.
- Administer Front Desk cashiering standards and procedures.
- Process accounts from check-in to check-out.
Requirements
- Degree in hospitality with Front Office experience.
- Excellent written and verbal English communication skills.
- Knowledge of an additional language is an advantage.
- Strong interpersonal and problem-solving abilities.
- Computer literate with Opera experience is an advantage.
Benefits
- Opportunities for career advancement within Rotana.
- Work in a multicultural team environment.
- Gain experience in a leading hospitality brand.
- Exposure to a fast-paced and dynamic work environment.
- Develop customer service and problem-solving skills.
- Be part of a team focused on customer satisfaction.