Front Desk Agent
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| Company Name | Media Rotana |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | No Experience / Fresh |
Job Overview
Media Rotana is seeking a dynamic and self-motivated Front Desk Agent to provide professional and customer-focused service to guests, ensuring a memorable experience from arrival to departure.
Company Overview
Media Rotana is part of Rotana Hotels and Resorts, known for its exceptional hospitality services in Dubai, United Arab Emirates. The hotel aims to create a welcoming environment and provide top-notch customer service to its guests.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelors Degree
- Experience: No Experience / Fresh
Key Responsibilities
- Provide prompt, courteous, and efficient service to all guests.
- Greet guests by name and escort them to their rooms.
- Conduct in-room and hotel familiarization.
- Maintain up-to-date knowledge of hotel information and local services.
- Process accounts from check-in to check-out accurately.
Requirements
- Degree in hospitality or related field.
- Excellent written and verbal English communication skills.
- Strong interpersonal and problem-solving abilities.
- Computer literacy; experience with Opera is an advantage.
- Ability to work well under pressure.
Benefits
- Opportunities for career advancement within Rotana Hotels and Resorts.
- Work in a multicultural team environment.
- Gain valuable experience in the hospitality industry.
- Competitive benefits package.
- Supportive and collaborative work culture.