Front Desk Agent
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| Company Name | Al Bandar Rotana & Al Bandar Arjaan by Rotana |
| Company Type | NGO |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | No Experience / Fresh |
Job Overview
Al Bandar Rotana & Al Bandar Arjaan by Rotana are looking for a dynamic and self-motivated Front Desk Agent. You will provide professional and customer-focused service to guests, ensuring their stay is memorable.
Company Overview
Al Bandar Rotana & Al Bandar Arjaan by Rotana are part of the Rotana Hotel Management Corporation, a leading hospitality group in the Middle East, Africa, and Turkey. They offer exceptional guest experiences and are known for their commitment to quality and service.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: bachelors-degree
- Experience: No Experience / Fresh
Key Responsibilities
- Provide prompt, courteous, and efficient service to all guests.
- Greet guests by name, if known, and escort them to their room.
- Conduct in-room and hotel familiarization.
- Maintain up-to-date knowledge of hotel information and local services.
- Administer Front Desk cashiering standards.
- Process accounts from check-in to check-out.
Requirements
- Degree in hospitality.
- Excellent written and verbal English communication skills.
- Strong interpersonal and problem-solving abilities.
- Computer literate; experience with Opera is an advantage.
- Customer-driven and proactive personality.
Benefits
- Opportunities for career advancement.
- Work in a fast-paced environment.
- Be part of a multi-cultural team.
- Gain experience in a leading hotel chain.
- Develop customer service skills.
- Exposure to international hospitality standards.