Front Desk Agent – UAE National

Job Overview

Millennium Downtown Abu Dhabi is seeking a Front Desk Agent to provide a warm and welcoming experience to guests. You will efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit.

Company Overview

Millennium Downtown Abu Dhabi is part of Millennium Hotels and Resorts, known for its commitment to providing exceptional hospitality experiences. Located in Abu Dhabi, it offers a blend of luxury and comfort, catering to both business and leisure travelers.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: Entry Level / No experience required

Key Responsibilities

• Deliver efficient, courteous, and prompt service to ensure high customer satisfaction.
• Greet guests, escort them to their rooms, and conduct hotel familiarization.
• Stay informed about hotel information and local services to effectively respond to guest queries.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all charges.
• Uphold environmental, health, and safety standards in alignment with organizational policies.

Requirements

• Excellent communication and interpersonal skills.
• Ability to handle guest inquiries and resolve concerns promptly.
• Strong attention to detail and organizational skills.
• Knowledge of Front Office systems and cashiering standards.
• Ability to work in a fast-paced environment.
• UAE National.

Benefits

• Opportunities for professional development and career growth within Millennium Hotels.
• Work in a collaborative and supportive team environment.
• Gain valuable hospitality experience in a leading hotel.
• Competitive salary and benefits package.
• Engaging and inclusive work culture.
• Employee discounts on hotel services.