Front Desk Officer / Receptionist ( Arabic Speaker)

Job Overview

Dusit Thani Mactan Cebu is seeking a Front Desk Officer / Receptionist who is an Arabic Speaker for their operations in Abu Dhabi, United Arab Emirates. This entry-level administrative role requires exceptional guest service and communication skills to create a welcoming experience for all guests.

Company Overview

For over 65 years, Dusit International has been synonymous with world-class hospitality, delivered with the iconic touches of service and artistry of Thailand. From pioneering hospitality and education to leading development in emerging destinations, Dusit International offers an encompassing range of hotel, resort, spa and educational experiences. Today, each Dusit brand endeavours to create a personalised welcome under the brand promise that started it all: the delivery of an experience that enlivens the individual spirit , no matter the journey.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Greet and welcome guests warmly, ensuring a positive first impression.
• Manage check-ins and check-outs efficiently, including processing payments.
• Handle guest inquiries, requests, and complaints promptly and professionally in Arabic and English.
• Maintain an organized and clean front desk area.
• Provide information about hotel services, facilities, and local attractions.
• Assist with administrative tasks and support other departments as needed.

Requirements

• Excellent command of Arabic and English, both verbal and written.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• Customer-service oriented with a professional and friendly demeanor.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Prior experience in hospitality or customer service is a plus, but not required for entry-level.

Benefits

• Opportunity to work with a renowned international hospitality brand.
• Competitive salary and comprehensive benefits package.
• Professional development and career growth opportunities within a global company.
• Dynamic and multicultural work environment in Abu Dhabi.
• Employee discounts on hotel stays and services across Dusit International properties.
• Experience the unique Thai-inspired hospitality and service excellence.